Manage your laundry business with ease. KOCWASH helps you manage orders, customers, staff, payments, and daily operations, giving you more time to focus on growing your business.
Cleaning with Care........
Manage your laundry business with ease. KOCWASH helps you manage orders, customers, staff, payments, and daily operations, giving you more time to focus on growing your business.
Your privacy and the security of your personal information are important to us.
Last Updated: October 21, 2026
This Privacy Policy explains how KOCWASH collects, uses, stores, protects, and otherwise processes personal information when you visit our website, create an account, or use the KOCWASH platform.
KOCWASH is a laundry business management platform designed to help laundry businesses manage their customers, staff, orders, payments, operations, and business performance.
Depending on how you use KOCWASH, we may collect different categories of information.
Laundry businesses using KOCWASH may enter information about their customers and staff into the platform.
This may include names, phone numbers, email addresses, addresses, order information, staff roles, and other information required to operate the business.
We may process information relating to payments, subscriptions, invoices, transactions, and payment status.
Where payments are processed through third-party payment providers, certain payment information may be handled directly by those providers according to their own privacy policies and security practices.
We may automatically collect certain technical information when you use our website or platform, including:
We may use personal information to:
Where applicable, we process personal information on recognised lawful bases, which may include performance of a contract, compliance with legal obligations, legitimate interests, consent, or other lawful grounds permitted by applicable data protection law.
The appropriate lawful basis will depend on the nature and purpose of the processing.
KOCWASH allows laundry businesses to manage information about their own customers and staff.
Where a laundry business enters customer or staff information into KOCWASH, that business remains responsible for ensuring that it has the necessary authority and lawful basis to collect and use that information.
Businesses should also provide appropriate privacy information to their customers and staff where required by applicable law.
We do not sell your personal information.
We may share or disclose information where necessary to operate KOCWASH, including with:
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
Security measures may include access controls, authentication mechanisms, secure communications, system monitoring, backups, and other appropriate safeguards.
However, no internet-based system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
Subject to applicable law and any lawful limitations, you may have rights regarding your personal information, including the right to:
These rights are subject to applicable legal conditions and exceptions.
KOCWASH may use cookies and similar technologies to support website functionality, security, analytics, preferences, and other legitimate purposes.
Where required, we will provide appropriate controls or information regarding cookies and similar technologies.
We may send you service-related communications, including account notifications, security alerts, subscription information, payment notifications, and important platform updates.
Where we send optional marketing communications, you may have the opportunity to opt out in accordance with applicable law.
KOCWASH may rely on third-party providers for hosting, payments, communications, analytics, security, and other services.
These providers may process information on our behalf or independently depending on the nature of the service.
Some service providers used by KOCWASH may process information from locations outside Nigeria.
Where personal information is transferred across borders, we will take steps required by applicable data protection law to ensure that appropriate safeguards are in place.
KOCWASH is a business management platform and is not intended to be used by children for independent registration or account creation.
If we become aware of a personal-data security incident, we will assess and respond to it in accordance with applicable law and our internal security procedures.
Where notification is legally required, we will notify the relevant parties and authorities within the applicable requirements.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be published on this page together with a revised "Last Updated" date.
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact KOCWASH through the official contact information provided on our website.
If you have concerns about how your personal information is handled, we encourage you to contact KOCWASH first so that we can investigate and address your concern.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority.